CIX Evolution Bulletin Sept 2012

                                                                          Strata® CIX™

Product Bulletin

PB-0186

September 26, 2012

The Evolution of the Strata Product Line

Introduction

The information in this bulletin is provided as a reference to compare past and present versions of Strata products. This information will assist you in determining what features and options can be added to your existing customer base of Strata systems. It will help explain to your Strata customers what capabilities they have in their systems compared to current products, and what they gain when upgrading from older to newer Strata systems.

This information will also enable you to show prospective customers the ongoing progression of enhancements and new product development within the Strata product line. This is proof of Toshiba's commitment to an evolving product line strategy, keeping Strata products up with developing trends and new requirements in the telecommunication system industry.

Strata Product History

1978 – 1981:  

• The Strata product line has a long and rich history. It started back in 1978 with the Strata III, Toshiba's first electronic, stored program key system. The Strata III was one of the first “skinny wire” systems on the market and led the way to the development of future Strata products. 
• With each new product model, and each new software version, Toshiba has continually enhanced features and capabilities.

1982 – 1985:  

• The Strata VI first appeared in 1982 and was Toshiba's first microprocessor-based electronic key system. 
• It set the stage for development of a family of Strata systems, with the introduction of the smaller Strata S, and larger Strata XII and XX in 1983.

1986 – 1988:  

• The Strata "e" release brought additional capabilities to the Strata S, VI, XII, and XX systems in June 1986. 
• In March 1988, Release 2 brought more new capabilities to the Strata Se, VIe, XIIe, and XXe, making Strata one of the most feature rich families of hybrid/key systems on the market. 

1989:  

• In the late 1980's, digital technology began to enter the key systems market.  
• Toshiba's first digital key telephone system was the Strata DK series in 1989. The DK56 and DK96 replaced the XIIe and XXe in the Strata product line and set the standard architecture for our digital product line.

1990:  

• Strata DK Release 2 brought many important enhancements to the DK56 and DK96 systems. 
• At that same time in 1990, Toshiba also introduced the DK24, bringing digital technology farther down the size range of the Strata product line. The DK24 also filled an important need for a system sized between the 6x16 Strata VIe and the Strata DK56.

1991 – 1992:  

• Strata DK Release 3 in 1991 introduced Strata DK24/56/96 systems to digital telephones and data switching, both for the first time in the Strata product line. 
• Then, in 1992, Release 4 brought even more new capabilities to DK24/56/96 systems, which included new and improved digital telephones with LCD feature prompting and soft key operation.
• In November 1992, the DK16 replaced the Strata VIe in the Strata product line, bringing digital technology to small system users. With all the features and capabilities of larger Strata DK systems, the DK16 provided sophisticated functionality rarely found in a small hybrid/key system.  

1993:  

• The Strata DK8 followed closely behind the DK16, completing the transition of entire Strata product line to digital technology. With its introduction in April 1993, the DK8 replaced the Se in the Strata product line, bringing powerful features to small system users, rarely found in systems of this size.
• In June 1993, Toshiba introduced another milestone product to the hybrid/key systems marketplace, the Strata DK280 Modular Digital Telephone System. The DK280 replaced the DK24, DK56, and DK96 in the Strata product line. This important new product provided many advanced new features, significantly expanded the size of Strata systems, and made modular growth and migration more cost effective than ever before.

1994 – 1995:  

• Toshiba introduced Release 2 of the Strata DK280 in June 1994. Release 2 provided ACD/MIS, Attendant Console, SMDI voice mail interface, and Pooled Line Key improvements. 
• This provided the most complete call answering solution and flexibility available, and many new call center application opportunities.

1996:  

• Toshiba introduced Release 3.0 of the Strata DK280 in 1996. Release 3.0 provided Multiple DNs, Caller ID/ANI, DNIS, and other important advanced hybrid features. 
• At the same time, Computer Telephony Integration TAPI capabilities became available for all Strata DK systems, opening the door to many exciting new custom PC-driven applications. 
• Later in the year, the DK16e replaced the DK16 adding Caller ID and many new enhancements. 
• Also in 1996, the Digital Cordless Telephone was introduced.

1997:  

• The entire Strata DK product line was updated in 1997. The DK14, DK40, and DK424 replaced the DK8, DK16e, and DK280, expanding system size and adding feature enhancements. 
• Release 3.1 added more new features to the DK424. 
• The PC Attendant Console improved operator functionality, Call Center Viewer provided more ACD display options, and StrataLink provided important CTI enhancements.

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1998:  

• New product releases in 1998 included the PC Digital Telephone, enhancements to StrataLink CTI capabilities, enhancements to the PC Attendant Console, the Strata AirLink Wireless Telephone System external interface version, the Hospitality Management Information System (HMIS), and the Single Line Digital Telephone. 
• The DK424 Release 3.2 added feature improvements and the DK424 Release 4.0 added ISDN Primary Rate Interface (PRI) capabilities and other new feature enhancements.

1999:  

• The Strata DK40i added ISDN Basic Rate Interface (BRI) S/T interface capabilities to our most popular small system and Release 4.1 software added ISDN BRI S/T interface capabilities to the Strata DK424. 
• Other new product releases included the Toshiba Ultimate Communicator, Strata AirLink Wireless integrated interface version, Voice over IP gateway products, Insight DK MIS reporting packages, new HMIS software packaging options, and StrataControl end user administrative software.

2000:  

• The year 2000 brought many new developments to the Strata product line. Release 4.15 provided enhancements to the ISDN PRI capabilities in the Strata DK424. Release 4.3 provided more enhancements to both PRI and BRI and other important new features for the Strata DK424.  Release 4.3 also enhanced the RCTUA processor to support ACD, T1, and PRI. 
• The Strata DK424i provided new system hardware architecture that would later be compatible and upgradeable to the larger Strata CTX670 system. 
• The DK40i Release 4.3 provided ACD, ISDN PRI, BRI U interface, and T1 interface, bringing additional powerful big system functionality to smaller users.  
• Important new adjunct products were added to the Strata product line. The Toshiba IP Voice Gateway added another important Voice over IP product in the form of a card that integrates into a slot in the Strata DK cabinet. MCK Branch Office EXTender products provided digital telephone extensions to remote office locations. The Hospitality Management Information System (HMIS) Release 2 added Property Management System (PMS) Interface and several new features that increase functionality and value.  
• An additional model digital cordless telephone was introduced, and a full duplex speakerphone model was added to the 2000-series digital telephone product line.

2001:  

• MCK IP EXTender products provided digital telephone extensions to individual remote users via IP network connection. 
• Insight DK Lite provided low cost call center supervisor MIS display capabilities for small ACD applications.

 

2002:  

• Toshiba introduced Strata CTX100 and CTX670 digital business telephone systems, with the Strata CTX100 replacing the DK40i and the CTX670 replacing the DK424i in the Strata product line, bringing larger capacity, multi-system networking, enhanced voice mail integration, and many other important new features. 
• 3000-series digital telephones represented the third generation of digital telephones from Toshiba, providing many enhancements and a more modern design. The CTX Attendant Console provided efficient high-volume call answering.
• Also in 2002, powerful ACD capabilities were added to the Strata CTX, with the ACD server bringing advanced call center features and the OAISYS suite of value-added applications. Insight products complimented sophisticated ACD functionality with equally sophisticated call center reporting applications.  

2003:  

• Important wireless developments included SpectraLink wireless telephones added to the Strata product line. Two new models of digital cordless telephones, DKT2204-CT and DTK2304-CT, replaced the two original versions, DKT2004-CT and DKT2104-CT. The SoftIPT soft phone client software was introduced to provide all the features of desk telephones to laptop PCs connected to wireless local area networks.  
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• The Strata CTX100-S was introduced as a competitively-priced small system solution.  

2004:  

• Release 2.2 provided more networking and general feature enhancements to Strata CTX systems, and Release 2.22 provided Spanish LCD display, PRI Call-by-call Min./Max., Caller ID over Strata Net, and Attendant Console overflow to multiple call groups. 
• New versions of ACD 2.0 and Insight 3.12 software enhanced call center functionality. 
• Strata CTX670 rack-mountable cabinets were introduced to provide additional installation flexibility.
• Toshiba’s second generation of IP telephones, the 2000-series, was introduced with three new models and Info Manager applications.
• The Strata CTX28 was introduced for small office users. The CTX28 replaced the DK14 in the Strata product line adding built-in Caller ID, additional features, expanded capacity, and an integrated voice mail (GVMU) card with Call Record, Call Monitor and Retrieve, and LCD soft key prompting of voice mail features.

2005:  

• The Strata CIX200 with Release 3.0 software represented Toshiba’s second generation IP system with peer-to-peer IP communication of MEGACO+ and Uniden UIP200 SIP telephones. 
• The Strata Media Application Server (MAS) provided IP integration to the Strata CIX for support of voice mail, ACD, and other value-added applications all on one platform. 
• SMC products provided Power-over-Ethernet (PoE) capabilities and SonicWALL products provided network security for Strata CIX IP systems. 
• SoftIPT soft phone client software was added for PDAs, enabling both PDAs and laptop PCs to connect to wireless local area networks. 
• Release 3.1 brought IP peer-to-peer functionality to Strata CTX100 and CTX670 systems, offering a migration path to turn CTX into CIX systems, with all the same functionality of the CIX200, including FeatureFlex and MAS integration. Release 4.0 added UCD, Centralized Network SNMP, Traffic Measurement and Reporting, SMTP Traps for Alarm Notification, and Dial by Name Directory on Small LCD to Strata CIX systems. 
• 3200-series digital telephones replaced the 3000-series with new styling similar to Toshiba IP telephones. Strata CTX28 was enhanced with Release 2.22, adding Spanish LCD prompts. 
• The Stratagy iES16 was added to the Toshiba voice mail product line. Strategy ES Release 4.6 provided enhanced Unified Messaging IMAP integration, Outlook XP/2003 compatibility, and SoftFax.

2006:  

• Strata CIX Release 4.1 added VLAN support, BCOCIU and BSTCIU Caller ID cards, and Strata Net per-port licensing. HotDesk, a FeatureFlex application, introduced cost-effective digital telephone operation for a shared office environment. 
• The PC Interface Unit (BPCI) and TAPI driver software provided Outlook integration for digital telephones. 
• The CIX Attendant Console was made available as a software-only License, enabling users to provide their own PC. 
• An additional IP telephone model (IPT2010-SDC) was introduced with analog loop-start CO line connection for local dialing.  
• ACD Release 2.1 brought skills-based routing enhancements, and myTASKE Reporter introduced a comprehensive suite of web based reporting tools designed specifically for the smaller contact center. 
• The Video Communication Solution (VCS) was introduced with point-to-point video conferencing and desktop collaboration capabilities including desktop/application sharing, file transfer, and message board.
• A new 2U hardware chassis became available for the Strata Media Application Server (MAS), replacing the 1U platform with some important enhancements including front-side cable connections, 2 full length board slots, improved cabinet cooling fan configuration with reduced operational noise, shorter cabinet length for easier rack installation, and RoHS compliance (Restricted use of Hazardous Substances) environmental directive. 
• The Strata CIX40 was introduced for small office users, completing the transition of entire Strata product line to IP technology. The CIX40 replaced the CTX28 in the Strata product line adding support for IP telephones, Strata Net networking, expanded capacity, and an enhanced integrated voice mail (GVPH) card with built-in modem.

2007:  

• Strata CIX Release 4.2 provided increased Caller ID Storage telephone capacity, CSTA enhancements, and additional SIP telephone features Hold, Conference, and Transfer. Taking advantage of these additional SIP features, the Hitachi WIP5000E-A wireless IP telephone was introduced to enhance mobility via wireless LAN connection to the Strata CIX.  Also with Release 4.2, a new version of eManager provided enhancements including integration with DESI® keystrip printing program, import/export of DID/DNIS assignments, station directory, station and system speed dial names, and numbers and group upload of network calling numbers. 
• Strata CIX Release 5.0 added the IP Hot Desk feature with IP User Mobility to automate the device login/logout procedure throughout the network, and Release 5.1 added SIP Trunking.
• Strata ACD R2.1 with Unifier provided networked ACD of multiple call center sites to operate as one integrated call routing system.
• The Video Communication Solution (VCS) Release 2.0 enhanced 2-party video to 3-party video conferencing. 
• The MicroMAS provides all of the features as the larger MAS but in a much smaller size and price point for smaller customers. 
• The LVMU1A replaced the IVP8 in the voice mail product line with increased message storage and new features including Call Record and LCD Soft Key feature prompting, and built-in modem.
• A FeatureFlex feature, Simultaneous Ringing, enabled calls to ring at both your desk telephone and your cell phone, so you can answer the call from either of the ringing telephones.
• Strata CIX40 Release 2 increased system capacities from 6 to 11 trunks, from 8 to 24 IP channels, and from 4 to 6 or 8 voice mail ports.
• The 5000-series Digital Telephones replaced the 3200-series with new styling and new models that include backlit LCD and LCD key labels.

2008:  

• The 2U chassis model of Strata Media Application Server (MAS) was enhanced to support fax applications by electronically activating licensing for this feature group option and adding up to two fax modem boards to provide from 1-16 channels of Stratagy soft fax. 
• The centralized administration function of eManager was enhanced to better support networked applications with the ability to manage a single site or a group of CIX systems simultaneously in a single session. Active Directory Services were added to synchronize databases and speed installation.
• The SoftIPT version 2.2 provided Vista operating system support, G.729 and echo cancellation ehancements. 
• Net Phone version 6.0 enhancements included CIX Presence. 
• The 5000-series IP Telephones replaced the 2000-series with new styling and new models that include backlit LCD and LCD key labels. 
• Additional SIP Trunking compatibility certification was added and the list now includes American Broadband Services (ABS), AT&T, Broadcore, Cbeyond, Clearfly Networks, IPtimize, Paetec/McLeod USA, and Twist Networks. 
• The CIX1200 was added to the Strata family, expanding maximum capacity up to 440 trunks, 1,000 telephones, and 1,152 ports total.
• The DP5130-FSDL full-duplex digital telephone model was added to the 5000-series family of digital telephones.
• Strata CIX R5.2 adds integration with Microsoft Exchange to provide unified messaging using Exchange 2007 as the voice mail server. 

2009:  

• Two Nurse Call Systems (Cornell Aura 2.0 and IgeaCare) were introduced to provide comprehensive, integrated nurse response and reporting to compliment the capabilities of the Strata CIX for assisted living facilities.
• Strata ACD version 1.6 provided scalability enhancements to support up to 20 Strata CIX nodes for network ACD applications. Multimedia Web Callback was also added to provide website visitors access to the contact center from the web site by leaving a callback request in the queue. 
• The mobility portfolio was enhanced with additional models of Polycom SpectraLink wireless IP telephones (8002/8020/8030) that operate via wireless LAN connection to the Strata CIX, Polycom Kirk SIP DECT wireless telephones, and the Toshiba DKT2404-DECT cordless telephone.
• Mobility was further enhanced with the introduction of uMobility, a fixed mobile convergence dual-mode smart cell phone application providing on-premise WLAN functionality and off-premise cellular coverage.
• The centralized administration function of Network eManager was enhanced to speed installation with an Excel import utility that can populate program data from an Excel spreadsheet containing names, phone numbers, email addresses, etc. and works in conjunction with Network eManager’s Active Directory Services utility.
• Microsoft Exchange 2007 R2 integration with the Strata CIX provided remote call control and enhanced telephony presence to the OCS client application.
• The Toshiba Unified Communications Suite bundled several popular Toshiba UC applications into a package and UC client license that is easy to purchase and implement.
• Stratagy View is a Web-based unified messaging solution enabling users to access their voice and fax messages residing in their voice mailboxes from anywhere there is Internet access using only an Internet browser.
• The Stratagy iES16 was enhanced with increased RAM and Compact Flash storage to provide support for the XP Embedded OS, increase of voice storage from 100 to 150 hours, and compatibility with Network eManager for unified CIX/voice mail system programming.
• Strata Messaging brought low-cost 2-8 port unified messaging on a Linux PC appliance platform.
• Additional SIP Trunking carrier compatibility certification was added and the list now includes American Broadband Services (ABS), AT&T, Broadcore, Broadvox, Cbeyond, Clearfly Networks, IPtimize, MM Internet, NTELOS, Paetec, Twist Networks, and XO Communications. 
• Survivability for IP telephones on Strata CIX was enhanced through the use of AudioCodes gateways. Both outgoing and incoming calls automatically follow the IP telephones to their alternative location on a secondary Strata CIX system. Voice mail on MAS or MicroMAS will still be operational even when one of either the primary or secondary Strata CIX is completely down because the MAS can be simultaneously registered to both Strata CIX systems.

2010:

• Strata Call Manager brought a new look and feel with enhanced functionality to the Net Phone unified communications client application.
• Strata Meeting added on-demand and scheduled meet-me audio conferencing capabilities for advanced applications requiring more than the basic 8-party conferencing provided within Strata CIX.
• The mobility portfolio was enhanced with the addition of the Motorola EWP series SIP wireless smart phones. The uMobility fixed mobile convergence mobility product was enhanced with support of Apple iPhone devices, RIM Blackberry devices, and Google Android devices.
• The Strata Messaging low-cost unified messaging system was enhanced with the addition of a Fax option, making it the most robust UM solution for small systems.
• Strata ACD version 2.4 provided additional multimedia contact center enhancements to support live Web Chat with contact center agents for visitors accessing the contact center from the web site. 
• Strata CIX40 Release 3 hardware modifications to the cabinet and power supply brought improved power supply operation and grounding.
• Additional SIP Trunking carrier compatibility certification was added and the list now includes AireSpring, American Broadband Services (ABS), AT&T, Broadcore, Broadvox, Cbeyond, Clearfly Networks, Everest Broadband, Level 3, Line Systems, MM Internet, New Global Telecom, NewRoads Telecom, NextLevel Internet, NTELOS, Paetec, Saddleback Communications, Select Connect Communications, Smart Choice/All SIP, SoTel Systems, TelePacific Communications, Twist Networks, Vinculum Communications, Xchange Telecom, and XO Communications. 

2011:

• The IP5000-series family of IP telephones was enhanced with the addition of four new models to provide additional choices and lower-priced models.
• Caller ID enhancements and Call Waiting Swap on Analog single line telephones improved analog telephone operation.
• Strata Meeting on-demand and scheduled meet-me audio conferencing was enhanced with the addition of web collaboration capabilities.
• The mobility portfolio was enhanced with the addition of the Toshiba IP4100 SIP DECT wireless telephone.
• The Call Manager version 7.5 added a VoIP soft phone that emulates IP5000 desk phone operation, slim docking mode, notification pop-up for incoming calls and alarms from the taskbar, and other useful enhancements.
• Additional SIP Trunking carrier compatibility certification was added and the list now includes 123.net, ACD Telecom, AireSpring, American Broadband Services (ABS), AT&T, Broadcore, Broadvox, Cbeyond, Clearfly Networks, Everest Broadband, Integra Telecom, IPtimize, Level 3, Line Systems, MM Internet, New Global Telecom, NewRoads Telecom, NextLevel Internet, NTELOS, Paetec, Saddleback Communications, Select Connect Communications, Smart Choice/All SIP, SoTel Systems, TelePacific Communications, Time Warner Telecom, Twist Networks, Vinculum Communications, Xchange Telecom, and XO Communications. 

2012:

• The mobility portfolio was enhanced with the addition of the Polycom 8400-series wireless telephones that operate over the customer’s wireless LAN.
• Additional SIP Trunking carrier compatibility certification was added and the list now includes 123.net, Access One, ACD Telecom, AireSpring, American Broadband Services (ABS), Appia, AT&T, Broadcore, Broadvox, Cbeyond, Clearfly Networks, CTC Connect, Everest Broadband, Integra Telecom, IPtimize, Level 3, Line Systems, MM Internet, Momentum, New Global Telecom, NewRoads Telecom, NextLevel Internet, Nextera, NTELOS, Optimum Business, Paetec, Saddleback Communications, Select Connect Communications, Smart Choice/All SIP, SoTel Systems, TDS, TelePacific Communications, Time Warner Telecom, Twist Networks, Vinculum Communications, Xchange Telecom, and XO Communications. 

As you can see, Toshiba has been busy keeping the Strata CIX product line up to date and growing in capabilities, and we will continue to do so on an ongoing basis.

Strata Version and Product Release History Chart

With each new product model, and each new software version, Toshiba has continually enhanced features and capabilities of Strata telecommunication systems.

Strata DK24/56/96, DK8, DK16

Software Version	Release Date	Enhancements
DK56 DK96	May 1989	Strata DK56 replaced Strata XIIe R2 Strata DK96 replaced Strata XXe R2
Release 1	May 1989	Digital system technology Flexible port assignment (lines x stations) Fixed destination call forward Direct inward station calling Power failure transfer to standard telephone	Non-blocking intercom paths Intercom hold Standard station compatibility DTMF/DP External zone paging Selectable internal call ring tones
DK24	July 1990	DK24 added to Strata product line	DK24 same R2 features as DK56/96
Release 2	July 1990	Call park Call forward – busy Call forward – no answer Call forward – busy/no answer Direct inward system access (DISA) Release button	Intercom user name display on LCD Selective call pickup Distinctive ringing on standard telephones Increased door lock capacity from 1 to 5 Increased music interfaces from 2 to 3 Additional SMDR (toll call) report
Release 3	March 1991	Digital telephones & data switching Verifiable account codes “0+” credit card dialing Traveling class of service	Privacy button Night ringing over selected page zones Busy station LCD messaging  Group station LCD messaging
Release 4	September 1992	LCD feature prompting with soft keys Multi-step feature buttons Automatic hold Call forward block on hands-free calls	Busy station transfer/ringing Separate BGM/MOH source Programmable door phone ringing Programmable SMDR call threshold time
DK16	November 1992	DK16 replaced VIe R2 in Strata product line	Digital technology & DK R4 features
DK8	April 1993	DK8 replaced Se R2 in Strata product line	Digital technology & DK R4 features

Strata DK280/424/424i, DK14, DK16e/DK40/DK40i

Software Version	Release Date	Enhancements
DK280	June 1993	DK280 replaced DK24/56/96 systems	Modular growth
Release 1.0	June 1993	Modular multi-cabinet architecture  Expanded capacity to 280 ports Automatic station relocation Automated attendant Call forward – external destination Call forward – remote change destination Call pickup for multiple station groups	Direct inward dialing (DID) T1 interface Ground-start CO line support  Tie line transfer recall 20-button Add-on module Expanded ring tones for distinctive ringing Continuous DTMF signal time
Release 2.0	June 1994	Automatic call distribution & reporting Attendant Console	SMDI voice mail interface  Pooled line key enhancements
Release 3.0	March 1996	Multiple directory numbers Caller ID & ANI  DNIS TAPI support Release/answer button	Message waiting on standard telephones Camp-on tone for standard telephones Call park orbits, auto park, park/page Off-hook call announce – handset mode 10-digital local dialing
DK16e	December 1996	DK16e replaced DK16 in Strata product line	Caller ID & DK280 R3.0 features
Release 3.1	February 1997	Distributed hunting
DK424 A,B,C/D	February 1997	DK424 replaced DK280 in Strata product line	A, B, C/D processors provided same capacity
DK424 E/F	July 1997	E/F processor option added	Expanded system capacity to 424 ports
DK40	September 1997	DK40 replaced DK16e in Strata product line	Expanded capacity & DK424 R3.1 features
DK14	December 1997	DK14 replaced DK8 in Strata product line	Expanded capacity & DK424 R3.1 features
Release 3.2	May 1998	System open-architecture interface Voice mail control during conference call	Selective pickup of all call page Call transfer music or ringing option
Release 4.0	November 1998	ISDN Primary Rate Interface (PRI)
Release 4.1	March 1999	ISDN BRI S/T interface	VoIP trunk gateway
DK40i	May 1999	DK40i replaced DK40 in Strata product line	ISDN BRI & DK424i R4.1 features
Release 4.15	March 2000	ISDN PRI call-by-call enhancements
Release 4.3	June 2000	ISDN BRI U interface Variable capacity (fractional) PRI	E911 integrated interface E911 over ISDN PRI trunks
DK424i	June 2000	DK424i replaced DK424 in Strata product line	New cabinets and processors CTX compatible

Strata CTX

Software Version	Release Date	Enhancements
CTX100 CTX670	February 2002	CTX100 replaced DK40i in Strata product line CTX670 replaced DK424i in Strata product line	Expanded system capacity to 112 ports Expanded system capacity to 670 ports
Release 1.0	February 2002	Multi-system networking (QSIG) via PRI Advanced ACD capabilities Voice mail LCD feature prompting/control Call record to voice mail Transfer direct to voice mailbox Voice mail conference Caller ID call history & redial Hot dialing Lost call treatment System-wide call forwarding default	High-speed 32-bit RISC processor SmartMedia card database storage/upgrade Digital PAD transmission level control CSTA system CTI link System fault finding & diagnostics 8-party conference & split conference Night transfer auto scheduled Stutter dial tone Through dialing from station
Release 1.3	March 2003	DSS/BLF networking enhancements Centralized voice mail enhancements	Multiple call/delayed ringing Distinctive ringing enhancements
Release 2.0	April 2003	IP telephone support
CTX100-S	July 2003	CTX100-S added to Strata product line	Low-priced processor for small configurations
Release 2.1	July 2003	Multi-system networking via IP
CTX670 RM	February 2004	Rack-mount cabinets available for CTX670
Release 2.2	March 2004	Network DN tables across network nodes DISA calling across tie lines Expanded number of night transfer buttons	Tenant service up to 8 tenants Conference split/join Enhanced CSTA link & new ACD features
CTX28	July 2004	CTX28 replaced DK14 in Strata product line	Caller ID built-in, expanded capacity, GVMU
Release 2.22	October 2004	Spanish LCD display PRI Call-by-call Min./Max.	Caller ID over Strata Net Attendant Console overflow to multiple groups

Strata CIX

Software Version	Release Date	Enhancements
CIX200 Release 3.0 (CIX200 only)	February 2005	CIX200 added to the Strata product line Release 3.0 software for CIX200 only Peer-to-peer IP communication	FeatureFlex adaptability  Unified Administration (CIX & SES) Personal Administration (My Phone Manager)
MAS 1U SES Release 5.0 (MAS only)	February 2005	Media Application Server introduction All value-added applications on one platform  1U chassis server design	Automated Configuration Wizard  UM enhanced with IMAP synchronization Spanish voice prompts (neutral dialect) ASR multi-level, speech-enabled menus
Release 3.1	May 2005	CTX100 rebranded the CIX100 CTX670 rebranded the CIX670 Peer-to-peer IP communication on CIX100/670	IPT2008-SDL compatibility  Info Manager applications
Release 4.0	November 2005	Traffic Measurement & Reporting SMTP Traps for Alarm Notification Centralized Network SMDR	Uniform Call Distribution (UCD) Dial by Name Directory on Small LCD SD card media database storage/upgrade
Release 4.1	June 2006	VLAN Support Support for BCOCIU, BSTCIU Caller ID cards	Strata Net per-port licensing
MAS 2U	August 2006	2U server chassis replaced 1U chassis  Shorter cabinet length easier rack installation Reduced fan noise	Front-side cable connections 2 full length board slots  RoHS compliance
CIX40	August 2006	CIX40 replaced CTX28 in Strata product line	Strata Net networking, IP telephones, GVPH
Release 4.2	January 2007	Additional SIP features (hold, transfer, conf.) CLID Storage telephone capacity increased	Caller Name on CSTA events Divert enhancement on CSTA
MicroMAS	June 2007	Capabilities of the larger MAS but in a smaller size and price point for smaller customers	Fax feature group supported
Release 5.0	September 2007	IP Hot Desking and IP User Mobility
CIX40    Release 2	November 2007	Expanded CO line capacities from 6 to 11	Expanded IP capacities from 8 to 24 channels
Release 5.1	December 2007	SIP Trunking
Release 5.2	September 2008	Microsoft Exchange 2007 UM integration
ACD Web Callback	August 2009	Multimedia Web Callback enhancement to contact center capabilities
Survivability	November 2009	Survivability of IP telephones to backup systems
BSTU1A &  BSTCIU1A	December 2009	New Analog Cards with improved Disconnect Supervision
Release 5.2 MT037	January 2010	Analog SLT Caller ID Enhancements
Strata Call Manager	January 2010	Next generation Net Phone with new look and enhanced functionality
CIX40    Release 3	June 2010	Improved power supply operation and grounding
ACD Web Chat	November 2010	Multimedia Web Chat enhancement to contact center capabilities
Release 5.2 MT051	January 2011	Call Waiting Swap Enhancements
Strata Meeting	April 2011	Meet-me Audio Conferencing with Web Collaboration

Voice Messaging Version and Product Release History Chart

With each new product model, and each new software version, Toshiba has continually enhanced features and capabilities of Stratagy and other voice messaging systems.

Software Version	Release Date	Enhancements
Release 1.10	October 1994	Original Stratagy software version
Release 1.11A	February 1995	Recognition of “A tone” answer supervision Enhanced supervised transfer voice cut through	Intermittent Fax Tone Detection
New Stratagy voice boards	July 1995	New half-sized Rhetorex voice boards Existing boards modified for compatibility	New advanced architecture
Release 1.21	February 1996	Introduced Stratagy Activation Module Reduced disconnections from feature collision	Improved Fax application functionality Quicker/easier Fax application installation
Release 2.09  (Stg 4 & Stg 24)	June 1996	Enhanced user interface New and Saved message queues	Hot Zero LIFO/FIFO message order
Release 2.09E  (Stg 6 & 6 Lite)	June 1996	Rhetorex Duet (2-port) boards supported Rhetorex Quartet (4-port) boards supported
Release V4.2B Stratagy 4 Lite	August 1996	New low-cost 4 Lite platform introduced Admin programming utilities added
Release Vx.212 (Stg 4, 6, 6 Lite)	December 1996	Enhanced shut down procedure Enhanced Defrag performance
Release V4.2E (Stg 4 Lite only)	December 1996	Plug and Play for Strata systems Increased communication rate to 9600 bps Manual dialing mode for remote access	Enhanced shut down procedure Enhanced Defrag performance
Release VDK.2G Stratagy DK	May 1997	New Stratagy DK “in-skin” platform introduced Enhanced Admin menu-driven interface	Plug and Play for Strata systems Backup and Restore utilities
Hospitality Application	August 1998	Guest room messaging works with HMIS Also works with any hotel/motel program	Resets call forwarding on guest room phone Call forward enabled from front desk
Release V4.2N Release Vxx.225	September 1998	Year 2000 compatibility AMIS Networking	Daylight savings time parameter Messaging compliant improvements
Release VDK.2N (Stg DK only)	September 1998	Year 2000 compatibility AMIS Networking Park head feature	Daylight savings time parameter Messaging compliant improvements
Release 3.0 Stratagy Flash	February 1999	New low-cost 4 Flash platform introduced Uses solid-state flash memory technology	Plug and Play for Strata systems  Pending messages
Stratagy DK voice driver 1.07	May 1999	Increased voice storage to 85 hours Improved BIOS
SES Release 1	May 1999	Interactive Voice Response (IVR) SES platform Two platforms available (Model A & Model B)	IVR feature group
Stratagy 24 Plus	June 1999	New larger platform introduced	All PC circuitry on single board computer
Stratagy 24 SBC	September 1999	Replaced Stratagy 24	All PC circuitry on single board computer
Stg 6 Lite SBC	November 1999	Replaced Stratagy 6 Lite	All PC circuitry on single board computer
Release 3.1	November 1999	Year 2000 compliance for all Stratagy models AMIS Networking (all models except Flash) Automatic system recovery Enhanced shutdown procedure Optional system wide name announcement Improved prompting for forwarding messages	New message destination selection Pending messages for all models Stratagy Advisor Tutorial Dialogic voice boards added  (ProLine/2V, Dialog/4, D/160SC-LS)
Stratagy 6D Stratagy 24D	November 1999	Stratagy 6D replaced 6 Stratagy 6D has internal modem & 1 serial port	Stratagy 24D replaced 24SBC Stratagy 24D has 4 serial ports
SES Release 2	February 2000	Messaging Voice Procesg. (MVP) SES platform Two platforms available (Model A & Model B)	Fax feature group
Hospitality Enhancement	March 2000	Hospitality application compatible with Stg DK Compatible with all PC-based Stratagy models
SES UM & TTS	July 2000	Unified Messaging & Text-to-Speech for SES	UM & TTS feature groups
SES ASR	September 2000	Automatic Speech Recognition for SES	ASR feature group
Release 3.2	November 2000	DTMF Guard Timer Disk Full Prevention	New User Tutorial Enhancement AMIS maximum message length
Release 3.3	January 2002	AMIS Networking	Auto Schedules for Daylight Savings KSU Time sync between VM & CTX
Stratagy IVP8	January 2002	New IVP8 “in-skin” platform introduced	Flash storage & Release 3.3 features
SES Release 3	February 2002	Model C1 lower cost platform added VM LCD feature prompting/soft key operation Call Record to VM Transfer direct to voice mailbox	ASR enhancements TTS enhancements  Voice mail conference
Stratagy iES32	July 2002	New iES32 “in-skin” platform introduced SoftSAM Stratagy Activation Module	SES Release 3 features Fax & UM feature groups
ES4, ES80, ES96, ES96R	July 2002	SES Model C1 renamed ES4 SES Model B5 renamed ES80 SES Model A8 renamed ES96 SES Model Rack6 renamed ES96R	New models replace 6D, 24D, 24 Plus
IVP8 Storage Upgrade	September 2002	Compact Flash upgrade increases storage 128MB 8 hours 196MB 12 hours	256MB 16 hours 512MB 32 hours
Stratagy Flash Storage Upgrade	December 2002	Compact Flash upgrade increases storage 64MB 6 hours 128MB 12 hours	196MB 17 hours 256MB 22 hours 512MB 44 hours
SES Release 4.0	March 2003	Voice Mail Soft Keys Across Network Nodes Call Record to Remote Voice Mail Fax Client Enhancements	SAPI compliance for Text-To-Speech (TTS) Voice Profile for Internet Mail (VPIM) Compl. Time zone Control for Mailboxes
Stratagy ES48 SES 4.5	September 2003	Stratagy ES48 replaced ES80  New chassis with full length PCI slots	Release 4.5 specifically for ES48 only Same features as SES Release 4.0
SES-8-PRO SES-48-PRO SES-96R2-SVR	April 2004	New PC hardware platforms introduced Standardized System 1, 2, 3, and 4 servers	Also used for Strata CS, ACD, Att. Console System 4 only used for Strata CS
IVP8 R2	August 2004	Increased std storage hours from 4 to 15 hours Storage upgrade option increases to 30 hours	Faster internal model (14,400 baud)
MAS 1U SES Release 5.0 (for MAS only)	February 2005	Media Application Server introduction All value-added applications on one platform  1U chassis server design	Automated Configuration Wizard  UM enhanced with IMAP synchronization Spanish voice prompts (neutral dialect) ASR multi-level, speech-enabled menus
Stratagy iES16	March 2005	New iES16 “in-skin” platform introduced Compact Flash storage instead of hard drive	SES Release 4 features Fax, UM, TTS feature groups
SES Release 4.6	December 2005	UM enhanced with IMAP synchronization Updated Microsoft Outlook Form for XP/2003	SoftFax feature with Intel voice boards
MAS 2U	August 2006	2U server chassis replaced 1U chassis  Shorter cabinet length easier rack installation Reduced fan noise	Front-side cable connections 2 full length board slots  RoHS compliance
GVMU1A	August 2006	“in-skin” 4-port platform introduced for CIX40
LVMU1A	May 2007	“in-skin” 2-8-port platform introduced for CIX100/200/670 to replace IVP8	Larger (40 hour) flash-based storage hours Call record, call monitor, soft keys, modem
MicroMAS	June 2007	Capabilities of the larger MAS but in a smaller size and price point for smaller customers	Fax feature group supported
GVPH1A	November 2007	“in-skin” 4-8 port platform introduced for CIX40 R2 (replaced GVMU1A with larger capacity)
SES/MAS R5.1	January 2008	Fax on 2U MAS with new fax board
SES/iES R4.8	May 2009	Stratagy View mobile unified messaging
MAS R6.0	May 2009	Stratagy View mobile unified messaging
iES16 6.0 & XP	October 2009	XP Embedded operating system	Network eManager compatibility
Strata Messaging	November 2009	2-8 port unified messaging on Linux PC appliance platform
Strata Messaging R2	April 2010	Fax option supports up to 4 simultaneous fax transmissions

Strata CIX Upgrade Comparison Chart

There are many capabilities gained when upgrading to Strata CIX from previous generation Strata CTX and DK systems. The chart below summarizes these capabilities.

System Features	DK424	DK424i	CTX670	CIX670	CIX1200
Auto Call Distribution Advanced Features & OAISYS Modules	N/A	N/A	Opt	Opt	Opt
Automatic Release of Incoming Calls	N/A	N/A	Std	Std	Std
BCOCIU/BCOCIS Analog CO Interface with Caller ID	No	No	No	Yes	Yes
BSTCIU 8-port Analog Station Interface with Caller ID	No	No	No	Yes	Yes
Caller ID Call History All Calls	N/A	N/A	Opt	Opt	Opt
Caller ID Call Waiting with CLASS Information	N/A	N/A	Opt	Opt	Opt
Caller ID ISDN Caller ID Names	N/A	N/A	Opt	Opt	Opt
Call Forward - System wide	N/A	N/A	Std	Std	Std
Call Forward - Station - Any Call	N/A	N/A	Std	Std	Std
Call Forward - Station - Line Calls Only	N/A	N/A	Std	Std	Std
Cancel Button	N/A	N/A	Std	Std	Std
CO Line Separate Incoming & Outgoing Line Groups	N/A	N/A	Std	Std	Std
CO Lines Can Be in Multiple Incoming or Outgoing Line Groups	N/A	N/A	Std	Std	Std
Conference Split & Join	N/A	N/A	Std	Std	Std
Conference Meet-me Scheduling with Web Collaboration	N/A	N/A	N/A	Opt	Opt
Conference with Web Collaboration	N/A	N/A	N/A	Opt	Opt
CTI CSTA LAN Connection for System OAI	N/A	N/A	Opt	Opt	Opt
CTI CSTA Pilot DN	N/A	N/A	Std	Std	Std
CTI PC Interface Unit for DKT (BPCI) with Outlook Integration	Opt	Opt	Opt	Opt	Opt
Database storage/upgrade SmartMedia flash memory card	N/A	N/A	Std	N/A	N/A
Database storage/upgrade Secure Digital flash memory card	N/A	N/A	N/A	Std	Std
Emergency Call to Any Destination	N/A	N/A	Std	Std	Std
Hot Dialpad	N/A	N/A	Std	Std	Std
IP Attendant Console support	N/A	N/A	Opt	Opt	Opt
IP Telephone support	N/A	N/A	Opt	Opt	Opt
IP Telephones VLAN support	N/A	N/A	N/A	Opt	Opt
IP Hot Desking with IP User Mobility	N/A	N/A	N/A	Opt	Opt
IP SIP Trunking	N/A	N/A	N/A	Opt	Opt
LCD Large Display	N/A	N/A	Std	Std	Std
LCD Voice Mail Message Count	N/A	N/A	Std	Std	Std
LCD Dial by Name Directory on Small LCD	N/A	N/A	N/A	Std	Std
LCD Spanish Prompts	N/A	N/A	Std	Std	Std
Lost Call Treatment	N/A	N/A	Std	Std	Std
Media Application Server (MAS) compatibility	N/A	N/A	Opt	Opt	Opt
- FeatureFlex	N/A	N/A	Opt	Opt	Opt
- Video Communication Solution (VCS)	N/A	N/A	Opt	Opt	Opt
- Unified Administration CIX/SES (eManager)	N/A	N/A	Opt	Opt	Opt
- Personal Administration (My Phone Manager)	N/A	N/A	Opt	Opt	Opt
- Call Manager UC application	N/A	N/A	Opt	Opt	Opt
Message Waiting Stutter Dial Tone	N/A	N/A	Std	Std	Std
Microsoft Exchange 2007 UM Integration	N/A	N/A	N/A	Opt	Opt
Networking - Alternate Routing/Hop-off	N/A	N/A	Opt	Opt	Opt
Networking - Coordinated Numbering/Dialing Plan	N/A	N/A	Opt	Opt	Opt
Networking - Centralized Voice Mail	N/A	N/A	Opt	Opt	Opt
Networking - Centralized Attendant	N/A	N/A	Opt	Opt	Opt
Networking - IP	N/A	N/A	Opt	Opt	Opt
Networking - Centralized Networked SMDR	N/A	N/A	N/A	Opt	Opt
Night Service Auto Scheduled Activation	N/A	N/A	Std	Std	Std
Paging - Emergency Page	N/A	N/A	Std	Std	Std
System Fault Finding & Diagnostics	N/A	N/A	Std	Std	Std
- Alarm Indication of System Faults	N/A	N/A	Std	Std	Std
- Automatic Fault Recovery	N/A	N/A	Std	Std	Std
- Fault Detection and Error Logs	N/A	N/A	Std	Std	Std
- Maintenance & Administration via LAN	N/A	N/A	Std	Std	Std
- Self Test	N/A	N/A	Std	Std	Std
- System Trace	N/A	N/A	Std	Std	Std
- SMTP Traps for Alarm Notification	N/A	N/A	N/A	Std	Std
- Traffic Measurement and Reporting	N/A	N/A	N/A	Std	Std
Through Dialing from Station	N/A	N/A	Std	Std	Std
Uniform Call Distribution (UCD)	N/A	N/A	N/A	Std	Std
Voice Mail Integration Enhancements	N/A	N/A	Std	Std	Std
- Call Record to Voice Mail	N/A	N/A	Opt	Opt	Opt
- Transfer Direct to Voice Mailbox	N/A	N/A	Opt	Opt	Opt
- Voice Mail LCD Prompt/Soft Key Operation	N/A	N/A	Opt	Opt	Opt
- Voice Mail Monitor & Retrieve (FeatureFlex feature)	N/A	N/A	Opt	Opt	Opt
- Voice mail conference	N/A	N/A	Opt	Opt	Opt
Maximum Capacities	DK424	DK424i	CTX670	CIX670	CIX1200
Processor Models	4	4	1	1	1
Trunk/Station Ports	432	432	672	672	1,152
Trunk Lines	200	200	264	264	440
IP Telephones	N/A	N/A	560	560	1,000
Digital Telephones	336	336	560	560	952
Analog Telephones	328	328	544	544	944
OPXs	328	328	544	544	792
PC Interface Units	280	280	462	462	792
DSS Consoles 60-button	8	8	16	16	24
Add-On Modules 20-button	200	200	560	560	800
NIC 10base-T Interface Port	N/A	N/A	1	1	1
Power Failure Telephones	328	328	552	552	552
CO Line Groups	16	16	256	256	440
CO Line Groups - Incoming	N/A	N/A	128	128	220
CO Line Groups - Outgoing	N/A	N/A	128	128	220
Call Pickup Groups	20	20	32	32	48
Conference Parties	4	4	8	8	8
Simultaneous Conferences	14	14	30	30	40
Trunk-to-trunk conferences	20	20	30	30	40
Station Speed Dial	40	40	100	100	100
Speed Dial Number Digits	20	20	32	32	32
Speed Dial Number Digits Chained	37	37	64	64	64
Multiple Directory Numbers (PDN)	336	336	560	560	1,000
Phantom Directory Numbers (PhDN)	336	336	2,240	2,240	4,000
DNIS Numbers	500	500	2,000	2,000	3,000
DNIS/DID Network Routing Numbers	500	500	1,000	1,000	1,500
External Page Zones	8	8	16	16	16
Internal Page Groups	9	9	16	16	24
Park Orbit Zones	20	20	64	64	96
Station Hunting Groups	16	16	640	640	1,100
Distributed Hunt Group	16	16	640	640	1,100
Station Ring Tones	3	3	4	10	10
Toll Restriction Levels	8	8	16	16	16
Tenants	4	4	8	8	8
Music-on-Hold Interfaces	1	1	15	15	15
Verified Account Codes	300	300	1,000	1,000	4,000