Toshiba IPT2020-SD

The Toshiba IPT2020-SD is a VoIP telephone for Strata CIX and Strata CTX systems, with 20 programmable buttons and a backlit lcd display. Our certified Toshiba technicians can supply, program, and support it — remote or onsite.

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Series: 2000 Series
Type: VoIP / IP
Programmable buttons: 20
Display: 2-line x 24-character LCD with four soft keys (SK1–SK4)
Speakerphone: Full-duplex speakerphone
Color: Charcoal
Released: 2004
Accessories: IADM2020 IP Add-on Module (up to two)
Compatible systems: Strata CIX, Strata CTX

About the Toshiba IPT2020-SD

The IPT2020-SD is the 20-button model in Toshiba's second-generation IPT2000-series IP telephones, introduced in 2004. It offers 20 flexible (programmable) buttons with individual LEDs, a 2-line x 24-character LCD, four soft keys beneath the display, eight icon-style fixed feature buttons, and a full-duplex speakerphone.

Toshiba's user guides treat it as the reference IPT2000-series set, directing users of the other IP telephones to the IPT2020-SD instructions. It pairs with the matching IADM2020 IP Add-on Module — the Strata CIX supports up to two per telephone.

Features & capabilities

20 flexible (programmable) buttons, numbered FB01–FB20 from the bottom up, each with its own LED
Flexible buttons can be assigned as Line, Primary Extension, Pooled Line Group, Feature Access, One Touch, or Voice Mail Call Monitor
2-line x 24-character LCD showing desk clock and calendar when idle, and call duration during an outside call
Four soft keys (SK1–SK4); SK2 toggles between the Call Forward and User Name displays
Eight fixed feature buttons shown as icons: Hold, Cnf/Trn, Redial, Volume, Speed Dial, Voice Mail, Microphone and Speaker
Full-duplex speakerphone for placing and receiving calls without lifting the handset
LEDs light green for activity at your own station and red for activity at another station
Powered by Power over Ethernet or a local AC adapter; integrated 10/100 Ethernet switch with LAN and PC jacks
Works with the IADM2020 IP Add-on Module — up to two supported per telephone on Strata CIX

Button & feature reference

Standard Toshiba button, soft-key, and programmable-feature reference for 2000 Series and compatible Strata telephones. See “Features & capabilities” above for this model’s specific buttons.

Fixed feature buttons8

Cnf/Trn	Conference/Transfer button Press to set up a conference and transfer calls.
Hold	Hold button Press to hold internal or outside calls.
Mic	Microphone button Press to turn the microphone off/on while the telephone is in use.
Msg	Message Waiting button The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the Msg button to call back the station or voice-mail device that activated the LED.
Spdial	Speed Dial button For Private (Station) Speed Dial, press Spdial + nnn (nnn = 100–199). For System-Wide Speed Dial, press Spdial + nnn (nnn = 200–999).
Redial	Redial button Press to have the system redial the last telephone number you dialed.
Spkr	Speaker button Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in system programming. Also used to disconnect on-hook speakerphone calls.
Vol ▲ / Vol ▼	Volume buttons Press to adjust volume levels.

LCD soft-key prompts18

Soft key	Definition
ABR	Activates Automatic Busy Redial after dialing a busy outside telephone number.
ACB	Activates Automatic Callback after reaching a busy station, CO line, or CO Line group.
BUSY	(Busy Override) Sends a call-waiting tone to a busy station.
CONF	Initiates or completes a conference.
EXEC	(Executive Override) Breaks into the conversation of a busy called station.
EXIT	Exits you from a conference; remaining parties are connected.
JOIN	Joins all parties to a conference while on a conference call.
LINE	Adds a CO line to an existing call while in the Conference mode. The LCD prompts you to access a CO line after you press this key.
MESG	Sets a message-waiting indication at a busy or unanswered station.
OVRD	Overrides options, busy mode, or overrides Do Not Disturb mode.
PGE	Enables you to enter a Page Group number (01~16).
RING	Makes a called station ring when making a voice-announce call to the station.
RLS	Disconnects a call and returns the telephone to the idle state.
RTRN	Terminates a feature operation and returns to a previously displayed state.
SPLT	Enables you to break off from a conference call with another member for a private conversation (split). Use the Join key to reconnect both of you into the conference. You must be a conference master to use this.
STA.	Adds a station to an existing call while in the Conference mode. The LCD prompts you to dial a station number after you press this key.
TALK	Makes a voice announcement to a called station that is ringing.
TRNS	Initiates or completes a Transfer while on an outside call. Press once for an immediate or announced transfer (per system programming); press TRNS again to complete the transfer.

Programmable feature buttons36

Account Code	Account Code button Press to enter a Voluntary Account Code anytime during a CO line call without interrupting the conversation.
Alarm Reset	Alarm Reset button Press to turn off a telephone alarm connected to a facility alarm mechanism (PIOU).
All Call Page	All Call Voice Page button Press to page all of the digital and electronic telephones in the All Call Page group.
Auto Busy Redial	Automatic Busy Redial button Press to set up Automatic Busy Redial after receiving busy tone on a dialed CO line call.
Auto Callback	Automatic Callback button Press to recall a busy station or station in Do Not Disturb (DND) as soon as it becomes idle or deactivates DND. Also used for CO line queuing.
Call Frwd All Calls	Call Forward–All Calls button Press to forward all calls to another station or voice-mail device.
Call Frwd Busy	Call Forward–Busy button Press to forward calls immediately to another station or voice-mail device when your station is busy or in Do Not Disturb mode.
Call Frwd Busy NAns	Call Forward–Busy/No Answer button Forwards calls immediately when your station is busy or in DND, and forwards calls not answered after three rings or 12 seconds.
Call Frwd No Answer	Call Forward–No Answer button Press to forward calls to another station or voice-mail device when your station is not answered after three rings or 12 seconds.
Call Frwd to: ____	Call Forward–Fixed button Press to forward all calls to a station or voice-mail device assigned in system programming.
Data Call	Data button Press to enable manual dialing of internal data calls. See the Strata DK Data Interface User Guide.
Data Release	Data Release button Press to release data calls. See the Strata DK Data Interface User Guide.
Directed Pickup	Call Pickup button Press to initiate a Directed Call Pickup of CO line, intercom and page calls.
Directed Pickup 1 / 2	Tenant Call Pickup buttons In a two-tenant system, Directed Pickup1 picks up Tenant 1 ringing CO line calls and Directed Pickup2 picks up Tenant 2 ringing CO line calls.
Do Not Disturb	Do Not Disturb button Press to lock your station in or out of the Do Not Disturb (DND) mode.
DSS	Direct Station Selection button(s) Press to ring a preselected station. The LED for each DSS button provides the idle/busy status of the assigned station.
Flash	Flash button Disconnect and recall dial tone on a CO line; access Centrex or PBX features; or enter a pause or flash signal when programming Speed Dial numbers.
Intercom	Intercom button Press to access the intercom.
LCD Msg Select	Message Select button Press to allow system and personal messages to be displayed on the optional 32-character LCD.
Line	Line button Press to access an outside line.
Microphn Cut-off	Microphone Cutoff button Press to turn the microphone off/on while idle, providing privacy on hands-free intercom calls.
Modem	Modem button Press to reserve a modem from a pool. The LED indicates the status of the modem pool. See the Strata DK Data Interface User Guide.
Night Transfer	Night Transfer button Press to control the system's CO line ringing pattern for after-hours incoming calls.
Night Transfer 1 / 2	Tenant Night Transfer buttons Press the appropriate button to control after-hours CO line ringing patterns for either tenant sharing a single Strata DK system.
Pooled Line Grp	Pooled Line button Press to access an available CO line from a group of lines appearing under one button.
Privacy on Line	Privacy button Press to block Privacy Override on common CO line buttons. Does not block Busy Override or Executive Override.
Privacy Release	Privacy Release button Press to release privacy on common CO line buttons, enabling other stations to enter your conversations.
Release Call	Release button Press to disconnect a call and place your station in the idle condition.
Save Last Number	Save button After dialing a number, press to save it so the system can automatically redial it later when you press the button.
SD	Speed Dial button Press to Speed Dial a telephone number or feature access codes.
Speed Dial	Speed Dial Select Press to store and to access Speed Dial numbers.
Spd Dial Lng Pause	Pause (Long) button Press to insert a 10-second pause when programming Speed Dial numbers.
Spd Dial Pause	Pause button Press to set either a one-half or two-second pause when programming Speed Dial numbers (set in system programming).
Tel Set Music	Background Music button Press to turn Background Music on or off over your station speaker.
Tone Dial Select	Tone button Press to change the outgoing dialing of the CO line in use from dial pulse to tone signaling.
Unlock Door	Door Lock button Press to unlock a door lock mechanism.