Toshiba’s reliable 1000 series IPT1020-SD VoIP multi-line 20-button speakerphone display MEGACO voice over IP telephone was first released in 2002, manufacturing ceased in 2004, and manufacturer support continued through 2011. The IPT1020-SD became the only 1000-series phone of significance, these documents will not provide information on the 1000-Series digital phones from the early 1990s.
Toshiba VoIP telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.
In addition to the standard features, the Liquid Crystal Display (LCD) telephones provide Alphanumeric Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO) Line Identification, Timed Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and numbers of outside and inside incoming callers.
IPT1020-SD Features for the benefit of enhanced productivity:
- 8 Fixed feature buttons include: Message, Microphone, Speaker, Speed Dial, Redial, Conference/Transfer, Volume up/Volume down and Hold
- 20 “flexible” one-touch buttons for line appearances or feature programming
- Red/Green LED indicators
- Phones available in Charcoal (Black)
- 2-line x 24-character wide LCD display
- 4 LCD Control / 4 Softkey buttons: Mode, Page, Scroll, Feature / Soft Key prompts table below
- Red LED indicators for Message, Microphone, and Speaker
- Personal and System-Wide programmable Speed Dial numbers
- Call handling features like Caller ID, date, time, duration
- Half Duplex Speaker Phone for hands-free operation
- Tilt stand available as an accessory
Toshiba IPT1020-SD Compatible Phone Systems:
Toshiba Strata CIX | Toshiba Strata CTX
IPT1020-SD Fixed Feature Buttons
| Cnf/Trn | CONFERENCE/TRANSFER BUTTON Press to set up a conference and transfer calls. |
| Hold | HOLD BUTTON Press to hold internal or outside calls. |
| Mic | MICROPHONE BUTTON Press to turn the microphone off/on while the telephone is in use. |
| Msg | MESSAGE WAITING BUTTON The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the Msg button to call back the station or voice mail device that activated the LED. |
| Spdial | SPEED DIAL BUTTON For Private (Station) Speed Dial, press Spdial + nnn (nnn = 100-199)For System Wide Speed Dial, press Spdial + nnn (nnn = 200-999) |
| Redial | REDIAL BUTTON Press to have the system redial the last telephone number you dialed. |
| Spkr | SPEAKER BUTTON Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in-system programming. Also, used to disconnect on-hook speakerphone calls. |
| Vol ▲ Vol ▼ |
VOLUME BUTTONS Press to adjust volume levels. |
IPT1020-SD Soft Key Prompts
| Soft Key | Definition |
| ABR | Activates Automatic Busy Redial after dialing a busy outside telephone number. |
| ACB | Activates Automatic Callback after reaching a busy station, CO line, or CO Line group. |
| BUSY | (Busy Override) Sends a call-waiting tone to a busy station. |
| CONF | Initiates or completes a conference. |
| EXEC | (Executive Override) Breaks into the conversation of a busy called station. |
| EXIT | Exits you from a conference; remaining parties are connected. |
| JOIN | Joins all parties to a conference while on a conference call. |
| LINE | Adds a CO line to an existing call while in the Conference mode. The LCD prompts you to access a CO line after you press this key. |
| MESG | Sets a message waiting indication at a busy or unanswered station. |
| OVRD | Overrides options, busy mode, or overrides Do Not Disturb mode. |
| PGE | Enables you to enter a Page Group number (01~16). |
| RING | Makes a called station ring when making a voice announce call to the station. |
| RLS | Disconnects a call and returns the telephone to the idle state. |
| RTRN | Terminates a feature operation and to return to a previously displayed state. |
| SPLT | Enables you to break off from a conference call with another conference call member for a private conversation (split). You can use the Join key to reconnect both of you back into the conference. You must be a conference master to use this. See instructions for Conference Split/Join/Drop for further instruction. |
| STA. | Adds a station to an existing call while in the Conference mode. The LCD prompts you to dial a station number after you press this key. |
| TALK | Makes a voice announcement to a called station that is ringing. |
| TRNS | Initiates or completes a Transfer while on an outside call. Press once for an immediate or announced transfer, depending on system programming. Pressing TRNS again completes the transfer. |
IPT1020-SD Programmable Feature Buttons
| Account Code | ACCOUNT CODE BUTTON Press to enter a Voluntary Account Code anytime during a CO line call without interrupting the conversation. |
| All Call Page | ALL CALL VOICE PAGE BUTTON Press to page all the digital and electronic telephones in the All Call Page group. |
| Auto Busy Redial | AUTOMATIC BUSY REDIAL BUTTON Press to set up Automatic Busy Redial after receiving a busy tone on a dialed CO line call. |
