DKT3201 Digital Telephone

Toshiba’s reliable 3200 series DKT3201 digital single-line telephones (SLT) telephones were first released in 2005, manufacturing ceased in 2011, and manufacturer support continued through 2018.

Toshiba’s DKT3201 digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.
 DKT3201 Features for the benefit of enhanced productivity:

  • 8 Fixed feature buttons include: Message, Microphone, Speaker, Speed Dial, Redial (Flex Button), Conference/Transfer, Volume up / Volume down and Hold.
  • Phones available in Charcoal (Black)
  • Red/Green LED indicators for Message and Line
  • Digital Single Line Phone for making and receiving calls, handsfree answer back

Toshiba DKT3201 Compatible Phone Systems:

Toshiba Strata DK   |   Toshiba Strata CIX   |   Toshiba Strata CTX

DKT 3201 Fixed Feature Buttons

Press to set up conference and transfer calls.
Press to hold internal or outside calls.
Press to turn the microphone off/on while telephone is in use.



The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the Msg button to call back the station or voice mail device that activated the LED.LINE BUTTONPress Line button to access outside Line.FLEX BUTTONDKT3001 mode: Works as Flex button on the DKT3001 only. This button can be used as a feature access button if it is programmed for this. See your System Administrator for details. * DKT3001 operating in the DKT2001 mode: Works as a 5HGLDO button
Press to have the system redial the last telephone number you dialed.
Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in system programming. Also, used to disconnect on-hook speakerphone calls.
Vol    Hold
Press to adjust volume levels.Hold ButtonPress to put call on Hold.

DKT 3201 Volume Control Details

Your telephone has a rocker Vol button for controlling speaker and handset volume levels. The top side of this button has a symbol that points up, and the bottom has a symbol that points down. To increase any of the volume levels, press the upward pointing arrow; to decrease any of the levels, press the downward pointing arrow.

Either button must be held down for at least 1/8 of a second for any volume change to occur. If either button is continually held down, the volume will continually change about every ½ second until the level limit is reached or the button is released.

View full list of Volume Controls

DKT3201 Button Diagram

Need DKT2001 support?

Toshiba DKT3201 Phone Support

Whether you’re a telecom administrator, an IT professional, a business owner, an employee, or a telecom vendor who needs Toshiba technical support for your Toshiba DKT3201, you have landed in the right spot. Help is just a few clicks away. Our professional and certified Toshiba technicians are on-call to assist you and remotely program your Toshiba DKT3201 phones.

Comprehensive Support for DKT3201 Phones

Our Toshiba support coverage includes down systems, programming changes, password resets, adding functionality to your system, and phone troubleshooting issues for your Toshiba DKT3201. We have the knowledge and the technicians to take care of your request. We currently provide technical support, Monday through Friday, 7 am to 4 pm Pacific time. After-hours emergency support is offered on an as-available basis for Toshiba DKT3201 phones.


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