TOSHIBA

DP5022-SD Digital Telephone

Toshiba’s reliable 5000 series DP5022-SD digital multi-line 10-button display speakerphone telephones were first released in 2007 replacing the 3200 series digital phones, manufacturing ceased in 2018, sales of the 5000 series ended in 2019, and manufacturer support continued through Oct 2021.

Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.

In addition to the standard features, the DP5022-SD telephones provide Alphanumeric Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO) Line Identification, Timed Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and numbers of outside and inside incoming callers.

Features for the benefit of enhanced productivity:

  • 8 Fixed Feature Keys: Voice Mail, Off-Hook, Speaker, Conference/Transfer, Redial, Hold, and Speed Dial
  • Phones available in Charcoal (Black)
  • 4-Line by 24-Character Non-Backlit LCD Display
  • Built-In Half Duplex Speakerphone
  • 4 LCD Soft Keys
  • 10 Programmable Keys with Dual Color LED Light Indicators
  • Red /Green LED indicators
  • Call handling features like, Auto Attendant and Voice Mail

DP5022-SD Manual User Guide

Toshiba DP5022-SD Compatible Phone Systems:

Toshiba Strata CIX

NOTE: Toshiba DP5022-SDM model phone is only compatible with the CIX40

DP5022-SD Fixed Feature Buttons

Cnf/Trn CONFERENCE/TRANSFER BUTTON
Press to set up conference and transfer calls.
Hold HOLD BUTTON
Press to hold internal or outside calls.
Msg MESSAGE WAITING BUTTON
The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the Msg button to call back the station or voice mail device that activated the LED.
Redial REDIAL
Press to Redial last phone call.
Spkr

Speed Dial

SPEAKER BUTTON
Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in system programming. Also, used to disconnect on-hook speakerphone calls.SPEED DIALPress the speed Dial button to dial Station or System Speed numbers
Vol             
Vol    
VOLUME BUTTON
Press to adjust volume levels.

DP5022-SD Programmable Feature Buttons

Account Code ACCOUNT CODE BUTTON
Press to enter a Voluntary Account Code anytime during a CO line call without interrupting the conversation.
Alarm Reset ALARM RESET BUTTON 
Press to turn off a telephone alarm connected to a facility alarm mechanism (only available on PIOU card).
All Call Page ALL CALL VOICE PAGE BUTTON 
Press to page all the digital and electronic telephones in the All Call Page group.
Auto Busy Redial AUTOMATIC BUSY REDIAL BUTTON
Press to set up Automatic Busy Redial after receiving busy tone on a dialed CO line call.

View full list of Programmable Feature Buttons

DP5022-SD LED Light Indication Details

Each line and feature button have a Light Emitting Diode (LED) next to it which indicates the status of the line of feature associated with the button.

LINE BUTTON LED INDICATIONS

Line LEDs light as red/green and flash at varying rates to indicate call status.

Line In-use – When you access an outside line, the LED will appear at your station as follows:

  • Flash Rate: 2 seconds on – 1/8 second off – 1/8 second on – 1/8 second off
  • Color: Green
  • Other stations with the Line: Steady, red

View full list of LED Light Indications

 

DP5022-SD Volume Control Details

Your telephone has two Vol buttons for controlling speaker and handset volume levels. One of these buttons has a symbol that points up, and the other has a symbol that points down. To increase any of the volume levels, press the upward pointing arrow; to decrease any of the levels, press the downward pointing arrow.

IMPORTANT!
Either button must be held down for at least 1/8 of a second for any volume change to occur. If either button is continually held down, the volume will continually change about every ½ second until the level limit is reached or the button is released.

View full list of Volume Controls

 DP5022-SD Diagram / Image

NOTE:  Toshiba DP5022-SDM model phone is only compatible with the CIX40

Need DP5022-SD support?

Toshiba DP5022-SD Phone Support

Whether you’re a telecom administrator, an IT professional, a business owner, an employee, or a telecom vendor who needs Toshiba technical support for your Toshiba DP5022-SD, you have landed in the right spot. Help is just a few clicks away. Our professional and certified Toshiba technicians are on-call to assist you and remotely program your Toshiba DP5022-SD phones.

Comprehensive Support for DP5022-SD Phones

Our Toshiba support coverage includes down systems, programming changes, password resets, adding functionality to your system, and phone troubleshooting issues for your Toshiba DP5022-SD. We have the knowledge and the technicians to take care of your request. We currently provide technical support, Monday through Friday, 7 am to 4 pm Pacific time. After-hours emergency support is offered on an as-available basis for Toshiba DP5022-SD phones.

TOSHIBA DP5022-SD

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